Privacy Policy

Stockaway for Shopify · Last updated: July 13, 2026

The short version: Stockaway stores the minimum needed to do its job — your shop's identity, your automation settings, and a log of which products were hidden or republished. We never collect, store, or process your customers' personal data.

1. Who we are

Stockaway is a Shopify app that automatically hides sold-out products and republishes them when inventory returns. This policy explains what data the app touches and why.

2. Data we store

3. Data we do NOT store

4. How we use Shopify's API

The app requests only the scopes it needs: reading products and inventory, and writing product status and tags. Inventory webhooks tell us when stock changes; we then update the affected product's status or tags via Shopify's Admin API. Access tokens are stored encrypted at rest and are never shared.

5. GDPR & compliance webhooks

We subscribe to Shopify's mandatory compliance webhooks. Because we hold no customer data, customers/data_request and customers/redact are acknowledged with nothing to return or erase. On shop/redact (48 hours after uninstall) every record belonging to your shop is permanently deleted.

6. Data retention

Uninstalling the app stops all processing immediately and purges your data. Nothing is retained beyond the Shopify-mandated redaction window.

7. Third parties

We do not sell, rent, or share your data with anyone. The app runs on our own infrastructure and talks only to Shopify's APIs.

8. Contact

Questions about this policy or your data? Email us at support@stockaway.app — we reply within one business day.